Privacy Policy for Ironbloom Physique
At Ironbloom Physique, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our site or use our services.
Information We Collect
We collect various types of information in connection with the services we provide, which include Personal Training, Group Fitness Classes, Nutrition Coaching, Custom Workout Programs, Corporate Wellness Initiatives, and Recovery Services.
- Information You Provide Directly: This includes information you provide when you register for an account, book a service, make a purchase, participate in a survey, or communicate with us. This may include your name, address, email address, phone number, payment information, health information (e.g., fitness goals, physical limitations relevant to training), and other details necessary for providing our fitness and wellness services.
- Information from Your Use of Our Services: We may collect information about your interactions with our online platform, such as browsing history, pages viewed, and service preferences.
- Information Collected Automatically: When you access our site, we may automatically collect certain information such as your IP address, browser type, operating system, and data about your usage of our site through cookies and similar technologies.
How We Use Your Information
We use the information we collect for various purposes related to providing and improving our services:
- To provide, operate, and maintain our services, including scheduling appointments, managing memberships, and delivering tailored fitness and nutrition programs.
- To process your transactions and manage your orders for services.
- To communicate with you, including sending service announcements, updates, promotional offers, and customer support.
- To personalize your experience on our site and with our services, adapting content and offerings to your preferences and needs.
- To improve and optimize our site and services, develop new features, and conduct research and analysis.
- To detect, prevent, and address technical issues, fraud, or other illegal activities.
- To comply with legal obligations and enforce our terms and policies.
How We Share Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
- Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, website analytics, customer support, and IT services. These providers are obligated to protect your information and may only use it for the purposes for which it was disclosed.
- Consent: We may share your information if you provide us with explicit consent to do so.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our site of any such change in ownership or control of your personal information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access: The right to request copies of your personal data.
- Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: The right to request that we erase your personal data, under certain conditions.
- Restriction of Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
- Objection to Processing: The right to object to our processing of your personal data, under certain conditions.
- Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Ironbloom Physique
2847 Yew Street, Unit 201
Vancouver, British Columbia, V6K 1Z3
Canada